Venmo is a popular app for transferring money between friends and family. Recently, some users have been experiencing an error message that says “Venmo has lost connection with your bank.” Here are a few ways to fix the problem. If all else fails, contact Venmo support for help.
1. Check your internet connection.
This is the most common cause of the error message. Make sure you have a strong signal and try again.
2. Update the app.
Venmo is constantly updating their app to make sure it runs smoothly. go to the App Store or Google Play and check for updates.
3. Restart your phone.
Sometimes all you need is to restart your device. This can clear any glitches that may be causing the error message.
4. Delete and reinstall the app.
If the steps above don’t work, try deleting the app and then reinstalling it. This will delete any corrupted data that may be causing the problem.
5. Contact Venmo support.
If you’ve tried all of the above and are still having problems, contact Venmo support for help. They can troubleshoot the problem and help you get back up and running.
6. Double-Check Your Banking Credentials.
When you first set up Venmo, you’re asked to link it to your bank account. It’s possible that you may have mistyped your login information. To fix this, go to the “Banks & Cards” tab in the app and make sure everything is correct.
7. Use a Different Browser.
If you’re having trouble connecting to your bank account on Venmo, try using a different browser. Sometimes browsers can cause compatibility issues.
8. Try Another Device.
If you’re still having trouble connecting your bank account to Venmo, try using a different device. This can help rule out any software issues that may be causing the problem.
Extra Steps That Might Help to Solve “Venmo Lost Connection with Bank Error”
If you’ve tried all these steps and are still receiving the “Venmo Lost Connection with Bank” error message, here are a few extra steps that could help solve the issue:
Remove Your Bank Account and Add It Again
The first thing you can try is removing your bank account from Venmo and then adding it again.
To remove your bank account:
- Go to the “Banking” tab in the app
- Tap on the bank that you want to remove
- Tap “Remove Bank”
To add your bank account again, follow these steps:
- Go to the “Banking” tab in the app
- Tap on “Add Bank”
- Select your bank from the list and enter your login information
Once you’ve added your bank account again, try making a payment to see if the issue has been fixed.
Contact Customer Support
If you’re still having trouble, the next step is to contact Venmo customer support. You can reach them by tapping on the “Help” menu in the app and then selecting “Contact Us.” From there, you can choose how you want to get in touch with customer support (phone, email, or through the app) and they will help you troubleshoot the issue.
We hope this article helped you fix the “Venmo lost connection with bank” error message. If you have any other questions, feel free to leave a comment below.
